Dedicated Adoption & Communication Strategist

  • Customized Learning Campaign Support, Development, and Execution
  • Strategies for New Technology Launches
  • Ongoing Usage Analysis & Reporting
  • Admin “In the Know” Newsletters
  • “Tips & Tricks” Webcasts for End Users
  • Quarterly Admin Training & Office Hours

On-Demand Learning

  • Over 40,000 Easily Searchable Videos
  • Guided Learning Paths
  • Updated Weekly
  • Micro-Learning
  • Designed by Professionals for Professionals
  • Custom Content & Video Support
  • Content Curated by Microsoft MVPs and Microsoft Service Adoption Specialist

Custom Training

  • Customized for any Business Application or Process
  • Developed by Microsoft Certified Professionals and Microsoft MVPs
  • On Site Classroom Training, Live On-line, Recorded Video or Train the Trainer
  • Sample Custom Training:
    • New Hire Onboarding
    • Intranet Overview (powered by SharePoint Online)
    • Grant Management Process (powered by CRM)

LIVE Support

  • Speak with a Live Office 365 specialist
  • Support through voice, email, chat, and remote shadowing
  • Integration and Extension of existing service desk
  • 100% U.S. citizen support team